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Returns Policy



Online house plants are responsible for the return cost of any faulty items once picture evidence has been provided

As plants are perishable items online house plants will not be able to accept returns and refunds for plants which are; of satisfactory quality, fit for purpose, as described.

Pots and non perishable items can be returned as per the UK consumer rights policy.


Any refunded order will take up to 14 days to be reimbursed.